Consulting the customers and delivering the CRM project from A-Z
Microsoft Dynamics CRM 365 - customized to the company needs
Supporting Microsoft Office environment (Microsoft Excel, Word, Outlook)
Connecting the CRM from anywhere using pc's, smartphone or tablets
Interfaces to the Company's website, operational and ERP systems, and IVR
Secured Cloud and storage backup
Working process
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Mapping and analysis of customer business needs & requirements
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Professional Implementation and development of the CRM system
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Quality Assurance of the system
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Setting up the system in a secured cloud
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Importing all business Data from excell files
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Training and insturcting the stuff
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Ongoing Support 24/7
Dynamics CRM Smart Business Solutions
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Service Management
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Contact Centers / Call Centers
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Sales Activities Management
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Tracing Leads & Customer
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Unified Office Phone Communications
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Campaigns and Marketing Automation
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Budget & procurement control
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Mobile Applications
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Field Connectivity via Smartphones and Tablets
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Organization Portal Support
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Live Chat Support
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Web Forms Support
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Outlook Client Connectivity
Technology Excellences
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24/7 Technical Support
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Office 365 built-in Integration
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A professional development team
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Company website CRM integration
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ERP/Operational Systems CRM integration
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CRM Mobile application support
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Dashboard Management & BI Abilities